Quick Lube Case
Study
ABC Lubricants (name changed for example) is one of
the largest oil distributors in the country. In addition to oil
distribution, they also own and operate nine Valvoline ExpressCare Lube
stores. The nine stores are located in the southeast in eight different
cities. The longest distance between stores is 175 miles.
As ABC Lubricants business grew, their problems with
their existing software grew as well. These were problems primarily
inherent with the design of the software. Other problems dealt with
support procedures.
Here are some of the problems that prompted ABC
Lubricants to change software.
- Excessive labor to update inventories and pricing.
- Separate inventories produced inconsistency in terminology and
pricing.
- Excessive labor to produce and collect daily
reports
- Hardware problems required shipments back and forth to the software
company.
- Configuration changes required software's technician to call into
system to access configuration options.
- Regular system slowdowns that required software company to make
periodical data purges.
- Checkout and backup routines were time consuming requiring the store
managers to stay late.
- Very expensive touch screen monitors did not hold up well and were
very prone to glare. As later touch screen monitors went out, ABC
Lubricants replaced them with standard monitors.
This is one example of many opportunities for LubeShop Software to
shine. Contact us today and begin the process of wondering how you ever
got along without LubeShop Software for your quick lube business.
